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Advisor and Communication Consent

Last updated: 28 October 2026. Edzopp is operated by Raibhilo Consultancy LLP.

Edzopp offers free course advice through advisors who contact learners by phone call, WhatsApp, SMS and email. This page explains what you agree to when you ask for advice or sign up, and how to stop it. "Edzopp", "we" and "us" mean the operator named in the Business Details block.

What you consent to

When you tick the consent box on our sign-up, quiz, enquiry or callback form, you consent to Edzopp and its advisors contacting you on the mobile number and email you give us, by:

  • phone calls (from our advisors, and automated reminders where you ask for them);
  • WhatsApp messages, through our WhatsApp Business account;
  • SMS; and
  • email,

for the following purposes:

  1. Advisory and service messages: to understand your needs, give you free advice about courses, follow up on your shortlist or enquiry, and send updates about courses or Providers you asked about (such as changes in fees or deadlines); and
  2. Promotional messages about Edzopp's own services, such as new course comparisons, guides and events, only if you separately tick the optional marketing box.

Your consent applies even if your number is registered on the National Customer Preference Register ("DND"), but only for the categories you choose and only for Edzopp. It does not allow any Provider to contact you. A Provider contacts you only if you ask us to share your enquiry with it, and then under its own policies.

Consent is voluntary. You can use the comparison features of the Platform without consenting to advisor contact.

Your number is never sold

We never sell, rent or trade your phone number, email or other personal data to course providers or anyone else. We share your details with a Provider only for an enquiry you have asked us to make, as described in our Privacy Policy.

How we contact you

  • We call between 9:00 am and 9:00 pm IST, unless you ask us to call at another time.
  • Commercial calls and SMS are sent in accordance with the Telecom Commercial Communications Customer Preference Regulations, 2018 of the Telecom Regulatory Authority of India ("TRAI TCCCPR"), as amended in 2025, through registered headers, templates and number series (140-series for promotional and 1600-series or other designated series for service and transactional communications, as applicable) and through registered telemarketers. We do not use ordinary 10-digit numbers for robo-calls or bulk commercial messages.
  • Advisors may call you from a mobile number during an advisory conversation you have requested; they will identify themselves as calling from Edzopp.
  • WhatsApp messages follow WhatsApp's Business and Commerce Policies; we only message you on WhatsApp after you opt in.
  • Every promotional SMS and email includes a way to opt out.
  • Consent given for a single enquiry or callback is used for that enquiry only and, as TRAI requires for consent tied to an ongoing transaction, is not relied on after 7 days for anything other than that enquiry.

How to opt out or change your choices

You can withdraw consent, fully or for one channel, at any time, as easily as you gave it:

  • Account settings: turn off calls, WhatsApp, SMS or email under "Communication preferences".
  • WhatsApp or SMS: reply STOP.
  • Email: click Unsubscribe in any of our emails.
  • Call: tell the advisor you do not want further calls.
  • Email us: write to the Grievance Officer.

We will act on your request promptly, and in any case within the time required by the TRAI regulations. If you opt out, we will not ask you to opt back in for at least 90 days, as the TRAI regulations require, but you can opt back in at any time. We may still send you essential messages about your account or a grievance you have raised. You can also register your number on DND by calling or texting 1909, or by using the TRAI DND app.

Recording of calls

Advisor calls may be recorded for quality, training, dispute resolution and safety. We will tell you at the start of a recorded call. Recordings are kept as set out in our Privacy Policy.

Complaints

If you receive a call or message you did not consent to, from us or from anyone claiming to be Edzopp, contact the Grievance Officer named in the Business Details block. You may also complain to your telecom operator by calling or texting 1909, or through the TRAI DND app, or report suspected fraud on Sanchar Saathi (Chakshu).

Consent checkbox text for forms

Use these exact texts on the sign-up, quiz, enquiry and callback forms. The boxes must not be pre-ticked.

Required to receive advice (sign-up / quiz / callback):

I agree that Edzopp may contact me by call, WhatsApp, SMS and email about my course search and free ☐

advice, even if my number is on DND. I have read the [Privacy Policy] and [Communication Consent]. Edzopp will never sell my number. I can opt out anytime.

Optional, for marketing:

Send me Edzopp updates, guides and offers. (Optional. Unsubscribe anytime.)☐

When sharing an enquiry with a Provider:

Share my name, phone, email, city and course interest with [Provider name] so they can contact me ☐

about this course. [Provider name]'s privacy policy will apply to my details.

Under-18 users (shown when the user says they are under 18):

I am the parent or legal guardian of this user, and I consent to Edzopp processing their details and ☐

contacting them as described in the [Privacy Policy].

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